When Rachael Teach and Jami Throop first started working with the original owner of Revive Espresso & Tea more than 20 years ago, the two cousins had no idea that they would be the owners of the drive-thru coffee shop many years later.
“Jami and I are cousins who have always had a passion for coffee and making people smile,” Teach said. “We started out over 20 years ago working with the original owner and came upon the opportunity to purchase the business four years ago. We decided together, along with our husbands Troy (Teach) and Shane (Throop) that we would take the leap and become small-business owners together. We specialize in serving coffee with a smile daily.”
Revive’s original location in Hazel Dell has been in business for more than 20 years, and the second location in Brush Prairie has been open for about 15 years. Teach said they currently have 14 employees that work with them between the two locations.
“We have been blessed to have many of those 14 employees with us since we took over as owners,” Teach said. “We are very fortunate to have such a strong loyal customer base that allows us to do what we love and making a living.”
In such a competitive industry, Teach said Revive Espresso & Tea has many things that set them apart from other coffee shops in the area. One thing, she said, is that they strive to make as much product as they can “in house.”
“We make all of our chocolate and white chocolate for our mochas and white mochas from scratch daily,” she said. “We have an incredible baker, Margo, who bakes each night for us ‘in house’ to come up with the variety of treats we serve each day. She has an incredible passion for baking and has often called the kitchen ‘her playground.’ You can taste the love in her pastries.”
Teach said they offer a variety of muffins, cookies and scones each day. Revive’s many different hand-crafted drinks range from a Cinna-Nutty Twist White Mocha to a Dirty Leprechaun Freeze, and all are topped with one of their three homemade whipped creams. They also make their own cold brew and nitro cold brew.
“We 100% believe that you can taste the difference between homemade and store bought,” Teach said. “We are very proud of the fact that when you arrive at Revive, you are greeted by one of our friendly baristas and not a speaker. Our girls can run down a line of 10 cars or more and remember each order without any help. It is one of the traits our customers love about us; it allows us to move quickly and efficiently to get people where they need to be each day with coffee in hand.”
Another thing that Teach said sets Revive apart is that they make customer service their number one priority. She said that as a team, they have formed strong relationships with a huge amount of their customer base, and that one of their biggest joys is being able to be a part of other people’s lives and accepted into their families.
“Since Jami and I have started, we have seen couples come in with newborns who are now driving themselves in on their way to school or work, we have celebrated many milestones and been there through the good and the bad, and have become family,” Teach said. “We have laughed together, cried together and everything in between. Customer service to us means treating everyone like family. In return the customers have been a part of our families as well, watching our kids grow up and even work at the store themselves.”
Teach also acknowledged the “incredible” team of ladies that work with them, and said, “we absolutely know that without them each giving it their all each day, and their love of coffee and people, we would not be where we are today.”
“We have been very lucky to have such an amazing group of women that over time have become family,” Teach said.
Revive Espresso & Tea has two locations – one in Hazel Dell at 610 NE 99th St., and one in Brush Prairie at 9810 NE 117th Ave.