Pests around Clark County are running for cover. Why? Because Pioneer Pest Management has offered an effective proactive approach to pest control since 2001.
The company, which is privately owned and locally managed, provides services for commercial and residential customers, helping eliminate pests like ants, spiders, insects, rodents, bedbugs, raccoons, skunks and many more. Services are available by the job or programs are offered for year-round protection.
The company, which was purchased by Certus Inc. in January of this year, has built a reputation as one of the most respected and reliable pest control companies in the area due to its focus on customer service and positive work culture. To date, Pioneer Pest Management employs 38 full-time employees and they have grown year to year by an average of 20% since 2010.
Pioneer Pest Management has been ranked in the top 3% of pest control companies nationwide regarding employee training, certifications and industry memberships.
The company is QualityPro- and GreenPro-certified by the National Pest Management Association and one of their top core values is always keeping highly trained service specialists out in the field.
“We are able to solve just about any pest problem a customer may face, including the clean-up and repair of damage a pest may have caused,” said Jason Caiazza, Pest and Wildlife Division manager.
When it comes to standing apart from other pest control businesses, Caiazza said that their business is unique because of a few fundamental factors.
“Pioneer puts a major emphasis on training, customer service and teamwork,” he said. “By focusing on these key areas, we see a level of pride in the work employees complete that you do not commonly see in service-based business.”
Caiazza goes on to explain that customers often comment not only on the quality of workmanship that the company provides, but also point out how happy the employees are that work for Pioneer.
“We live by the Theodore Roosevelt quote that says, ‘people don’t care how much you know until they know how much you care,’” Caiazza said. “We practice this core belief with our employees and customers because without them, Pioneer Pest Management would not be the company it is today.”
Looking at what’s ahead for business operations, Pioneer Pest Management will continue to focus on growth and the needs of their customers around the Pacific Northwest.
“We wanted to establish a company in the community we live in and love. Living in the area for years has allowed us the opportunity to understand and focus on the specific pest needs of the various communities that make up Clark County,” Caiazza said. “Pioneer believes in providing an excellent work environment, providing a superior level of customer service and doing what’s right for the customer. We have experienced unprecedented growth, while keeping our core values and culture intact.”
Pioneer Pest Management is located at 6103 NE St. James Road, Suite A, in Vancouver.