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Paying bills online can save your business time, money
BY STEVE JOHNSON Guest Columnist
August 26th, 2005
So you took a deep breath and plunged into the
world of online banking for your small business? Congratulations! It
helps you keep better track of your cash flow and accounts.
But banking online without taking the next step of
using online bill pay is like driving a sports car at 30 miles an hour.
You’re just not taking advantage of all that the speedster –
and your
online banking – can provide.
Some financial services providers offer a
specialized online bill pay service for their business customers that
enables them to make payments from either their business or personal
accounts. The business version of online bill pay also provides the
company owner – or other signer on the account– a secure
method to send
money to any other company or individual in the United States.
A
quality billpay service for businesses also enables the user to review
and change pending payments, set up automatic recurring payments and
make one-time payments for different amounts. Online billpay helps a
company reduce its risk of check fraud by reducing the number of its
paper checks in circulation. Paying bills online also facilitates a
company’s record keeping. IRS studies show that poor records, not
dishonesty, cause most small business owners to fail audit reviews or
fall out of compliance with tax-reporting obligations – which could
result in considerable fines and penalties.
If
you’d like to drive your company’s accounting and bill
payment
processes into the fast lane, here are factors to consider when
choosing an online billpay provider:
Transaction
Limit. How large of a payment will the financial services provider
allow you to send online? The highest-quality providers enable their
customers to send as much as $50,000 at a time, depending on the
customer’s account balance.
Stop
Payments. Does the financial services provider enable you to place a
stop payment order on a check online? According to bankrate.com, the
majority of banks don’t. However, some do, and it’s a valuable
service
to have.
Multiple Accounts. Can you
pay both your personal and business-related bills online by sending
checks from different accounts that are appropriately identified? This
service is available from some providers.
Payment
Guarantee. Does the financial services company provide you a payment
guarantee? A guarantee should ensure no late fees or finance charges if
you complete bill payments on time, in the correct amounts and that
your account is in good standing.
Payment
Records. Once you pay a bill, how long is that payment record
accessible to you online? Some online systems will make that
information available for up to a year. You should also be able to
easily generate customized reports of your payments.
Online
Bills. Can you receive and review bills online from select vendors,
such as your phone and utility companies? Receiving and paying bills
online helps reduce the amount of paper in the mail and decreases your
risk of mail theft and fraud.
Support
Services. What will you do if you have a question about a bill? Ask the
financial services company if it provides 24/7 support by phone and/or
e-mail.
Fees. Does the financial
services provider charge you a monthly fee for paying bills online?
Some providers charge a minimal fee, but will waive it if your business
and personal account balances total a minimum amount. That’s a
great
reason to consolidate your financial services with one provider.
If
you’re still cautious about turning the key to online billpay, talk
to
other company owners. Ask them if they pay their bills online and what
they think about it.
The number of
businesses that pay bills online keeps zooming up every month –
faster
than an Indianapolis race car – and for good reason. Online billpay
is
not a future trend. It’s here and already helping businesses become
better, faster.
Steve Johnson is a
vice president and business banker for Wells Fargo in Vancouver. You
can reach him at 360-696-5782. Wells Fargo provides online billpay
services for business customers at Wellsfargo.com/biz.
1251 Officers Row, Vancouver, WA 98661 | T: 360.695.2442 | F: 360.695.3056







