Legacy Salmon Creek Medical Center has earned a four-star rating from the Centers for Medicare and Medicaid Services (CMS) in patient satisfaction.
The rating is based on 11 publicly reported measures in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.
“When we review the latest findings we see in every category, it’s the quality of the care, as delivered by the staff at Salmon Creek that make us one of the top rated hospitals in Washington state and Oregon state,” said Kelly Love, public and community relations consultant at Legacy Salmon Creek Medical Center. “It really is about the people here at the ‘Creek’ and we’re very proud of what they do every single day.”
Here’s a breakdown of how Legacy Salmon Creek fared, according to the survey:
- Cleanliness: 3
- Nurse communication: 4
- Doctor communication: 4
- Staff responsiveness: 4
- Pain management: 4
- Communication about medicines: 4
- Discharge information: 5
- Care transition: 4
- Overall hospital rating: 4
- Quietness: 4
- Recommend hospital: 4
Legacy Salmon Creek was one of just five hospitals in the state to receive a four-star rating. Peacehealth St. John Medical Center in Longview received three stars and Peacehealth Southwest Medical Center in Vancouver received two stars.
